Most questions can be answered in our help guides feel free to start there! If you still need to talk to a customer support representative, here are some steps to help get the answers you need more quickly.
When emailing customer support, help us help YOU...
- Be as descriptive as possible when describing your issue/question.
- Provide the exact steps you took when experiencing your problem.
- Provide any relevant billing information to your question.
- Kindness. Kindness makes the world a happier place! We are here to work with you!
- Patience. You are important to us! We will reply ASAP, but sometimes it can take up to 12 hours or so for a reply.
You can contact customer support here.
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Yippee Experience Team