Most questions can be answered in our help guides feel free to start there! If you still need to talk to a customer support representative, here are some steps to help get the answers you need more quickly.
When emailing customer support, help us help YOU...
Be as descriptive as possible when describing your issue/question.
Provide the exact steps you took when experiencing your problem.
Provide any relevant billing information to your question.
Kindness. Kindness makes the world a happier place! We are here to work with you!
Patience. You are important to us! We will reply ASAP, but sometimes it can take up to 12 hours or so for a reply.