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Yippee Experience Team
How to Cancel Your Yippee Subscription on a VIZIO TV
We’re sorry to see you go, but we’re grateful you’ve been part of the Yippee family!
Yes! If you have a monthly subscription purchased directly from our website, you can pause it for 1, 2, or 3 months at a time.
What happens when I pause?
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You’ll keep access to all shows until your next billing date.
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At that billing date, your pause will begin. You won’t be charged and you won’t have access to content during the pause period.
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At the end of the pause, your subscription will automatically resume, and you’ll be charged for the next billing cycle.
Example: If today is the 15th and your billing date is the 30th, your pause won’t begin today, it will start on the 30th.
How to pause your subscription:
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Log into your Yippee account.
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Click your profile icon in the top right corner and select Manage Subscription.
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In the Billing and Subscription section, click Manage Subscription again.
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Choose the Pause option and select how many months you'd like to pause.
Other important notes:
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Annual subscriptions can’t be paused.
- Your subscription will automatically resume after 3 months (or whatever amount of time you paused for.
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App store subscriptions (like Apple or Google Play) must be managed through those platforms and cannot be paused through Yippee directly.
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If you used a promo code, you won’t lose the remaining benefit. Pause months do not count against promo duration, since promo codes only expire upon renewal.
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You can unpause anytime before the scheduled resume date. If you do, you’ll be charged immediately, and a new billing cycle will begin from that date.
- You will receive an email when you pause your subscription. Look for one like image below:
- IMPORTANT: You won't receive an email reminder before your subscription unpauses. This is a limitation of our software. Please consider setting a calendar reminder for yourself.
Email Example:
You can PAUSE or RESUME subscriptions on the purchases settings page .
Still have questions?
Search our Knowledge Base or reach out to us directly. We’re here to make your family’s streaming experience safe, simple, and faith-filled, just the way it should be. From VeggieTales to YouTube-style shows, there's something on Yippee for everyone in the family.