CAN I PAUSE MY SUBSCRIPTION?

Yes, you can pause your monthly subscription for a set number of months ( 1, 2, or 3 months)! Pausing allows you to view the content until the next billing cycle, at which point you would not be charged again, and would not have viewing access. You would then be automatically charged on the set RESUME date and get access again.

Please note that the pause period you choose does not begin the moment you set the pause, but on your next billing date. Here's an example of what we mean by that: Let's say you want to pause your subscription today and it is the 15th. You usually get charged every 30th of the month. When you press pause today, your pause period will go into effect on the 30th (your next charge date) - not today.

You can PAUSE or RESUME subscriptions on the purchases settings page .

Please note that pausing does not work on annual subscriptions. 

 

Thank you for being a Yippee customer. Search our Knowledge Base for other commonly asked questions and resources to help create the best family watching experience. From VeggieTales to YouTube shows, we have something for the whole family. Yippee proudly provides no slow streams and apps for every one of your devices. Watch where you want, when you want with offline access.